Close Circuit has worked hard to earn the trust of a number of very demanding clients in and around London, especially in terms of our concierge services, retail security and event security services. Our clients know that we consistently provide the highest levels of service excellence, and deserve our reputation as one of the finest security companies in London.
Whilst we pride ourselves on developing a bespoke service package for each client individually, we can divide our core services into the following groups:
• Concierge Service London
• Event Security Services London
• Private Hire Security Services
• Retail Security London
• Club and Night Venue Security
• Miscellaneous Security Services London
How we provide our services
Our services and teams are always organised first and foremost to suit your needs. When we first take you on as a client we will tailor a team to your specific requirements, and ensure that all members of that team and all reserve personnel have been approved by you, ensuring that you will always have the same consistently high level of service.
In consultation with you we will produce a Manual of Operating Procedures which will ensure that your security or concierge personnel are familiar with every aspect of your business, your clientele, and what you expect of them. It will cover every reasonable eventuality, and contain every procedure which they must follow.
We are ISO 9001 accredited as an organisation, and each of our operatives and hire security personnel are thoroughly vetted, licensed with the SIA and screened as per BS 7858:2012 code of practice. Just as important, they are trained to handle any disputes or interventions calmly and professionally. After all, your security staff are often your organisation’s first point of contact with the public, and will be responsible for the type of first impression you make with them.